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Process Analyst in St. Petersburg, FL at Revolution Technologies

Date Posted: 9/13/2018

Job Snapshot

Job Description

Job Summary:

  • Extensive contact with internal customers is required to identify, research, and resolve problems.

  • As a member of the Business Process Improvement (BPI) team, the Process Analyst plays a key role in projects to develop automated solutions for targeted processes. 

  • Working under limited supervision and with a high level of autonomy, this individual will contribute to all phases of process re-engineering projects, bringing an innovate spirit and analytical mind to complex systems and business problems. 


Essential Duties and Responsibilities:

  • Work hands-on with internal customers and stakeholders to understand business processes

  • Gather process information through interviews, observations, surveys, and workshops

  • Facilitate brainstorming sessions to identify opportunities for improvement

  • Model business processes in Business Process Modeling Notation (BPMN) Capture and analyze process data to identify problems and establish baseline metrics

  • Propose recommendations for process improvement by leveraging principles from Lean and Six Sigma

  • Document business and technical requirements for desired process solutions

  • Facilitate and participate in user testing to ensure process solutions are accurate and stable Lead in preparing and delivering user training for process solutions

  • Provide ongoing support for implemented solutions, including maintenance and enhancements

Job Requirements

Knowledge of:

  • Fundamental concepts, practices and procedures of process improvement analysis

  • Fundamental concepts, practices and procedures of business process management (BPM)

  • Fundamental concepts, practices and procedures of robotics process automation (RPA)

  • Basic functionality and purpose of Business Process Management Suites (BPMS) and how they are applied

  • Basic principles of banking and finance and securities industry operations

  • Core business competencies such as finance, management, accounting, operations, and marketing

Business Analysis tools

  • Microsoft Office suite (Word, Excel, Visio, PowerPoint, and Outlook), Change Management, Project Management tools (MS Project), basic database query language usage (SQL) Modeling processes using BPMN

  • Eliciting business requirements Translating process objectives to an implementable process model

  • Developing instructional and procedural documentation/presentations

  • Preparing various reports, summaries, surveys and written recommendations

Ability to:

  • Analyze a business function and derive a set of requirements to satisfy a general request

  • Take personal ownership of issues, following through to issue resolution.

  • Actively communicate technical and business aspects of work efforts to team members

  • Mentor other analysts when necessary

  • Effectively organize and prioritize all tasks and responsibilities

  • Participate in team projects and activities

  • Demonstrate flexibility in accepting and adapting to change



Bachelor's degree and six (6) years of relevant work experience.


Any equivalent combination of experience, education, and/or training



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