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Data Administrator 46537 in Cary, NC at Revolution Technologies

Date Posted: 5/25/2018

Job Snapshot

Job Description

Job Description




  • Respond to and address any queries from MOCI users

  • Respond to and address any Service Now tickets sent to MOCI team

  • Schedule and facilitate meetings to review queries from MOCI users with MOCI Team

  • Manage knowledge base for MOCI

  • Conduct thorough system testing on MOCI functionality as needed

  • Automated test script maintenance

  • Conduct efficient and accurate data loads as needed

Job Requirements

Required


  • Bachelor’s degree

  • Experience scheduling and facilitating meetings

  • Skilled with addressing service tickets

  • Process and/or project management experience

  • Experience with influencing without authority

  • Strong collaboration, communication and negotiation skills

  • Experienced facilitator

  • Detail-oriented

  • Expert at Microsoft Suite (Excel, Outlook, Word, PowerPoint, SharePoint)

  • Exceptional Excel knowledge and experience (data, macros, etc.)


 


Preferred


  • Enterprise Customer Acquisition Process (ECAP)/Enterprise Product Delivery Process (EPDP) understanding

  • SQL expert

  • Cross-functional, global collaboration experience

  • Experience in roles that required demonstration of a strong working knowledge of a Configuration Management System

  • Experience working in a global team environment