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Collections Manager in Hollywood, FL at Revolution Technologies

Date Posted: 6/28/2018

Job Snapshot

Job Description

Collections Manager



POSITION PURPOSE AND OBJECTIVES


The position of Collections Manager is responsible for overseeing the collection efforts of our accounts receivable balances. The manager is also responsible for the supervision of the collections and cash applications staff. (currently a team of 20). ESSENTIAL JOB 

Job Requirements

FUNCTIONS


§  Works closely with the Billing Department to implement processes and policies that contribute to accurate invoicing.


§  Relays to Controller any and all accounts that need to be written off to bad debt.


§  Maintains Bankruptcy files on customers within the assigned Company Numbers.


§  Prepares documentation necessary to create the Credit or Debit Memo necessary to true up a customer account.


§  Oversees and assists with the clean up of RU’s (unapplied receipts), short paid invoices and Charge Backs.


§  Addressing ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with designated departments.


KNOWLEDGE, SKILLS AND ABILITIES REQUIRED


§  High School diploma (or G.E.D.) and a college degree is required.


§  This position requires the incumbent to have at least 15 years of experience in collections


§  This position requires good written, oral and reading communication skills in order for the incumbent to accurately obtain, interpret and transcribe a variety of communications and instructions.


§  Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel) is required.


§  This position requires excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.


§  Incumbent must be multitask oriented, organized, set priorities and meet deadlines and take pride in one’s work.


§  Has supervisory responsibilities on special projects concerning Collections.


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